{"id":479,"date":"2021-03-01T11:31:28","date_gmt":"2021-03-01T04:31:28","guid":{"rendered":"https:\/\/hongomex.com.mx\/?page_id=479"},"modified":"2026-06-19T18:09:12","modified_gmt":"2026-06-19T18:09:12","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/hongomex.com.mx\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipments and returns"},"content":{"rendered":"
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Shipping<\/span><\/h2>\n

We ship to the entire Mexican Republic.
Once confirmed your payment, your order will be processed and dispatched within a period of 1 to 3 business days<\/strong>.<\/p>\n

Delivery times may vary depending on your location and the package selected, with an estimated 2 to 7 business days<\/strong> after shipment.<\/p>\n

At the time you submit your order, you will receive a guide number<\/strong> for that you can follow up at any time.<\/p>

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Returns and exchanges<\/span><\/h2>\n

We want you to have a good experience. If for any reason you are not satisfied with your purchase, you may request a refund under the following conditions:<\/p>\n

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  • The product must be unused, unopened and in its original packaging<\/strong>.<\/li>\n
  • The request must be made within the first 7 calendar days<\/strong> subsequent to the receipt of the order.<\/li>\n
  • Because of consumer products, we do not accept returns of opened product or used<\/strong>.<\/li>\n<\/ul>\n

    In the event that the product arrives damaged or there is a error in the shipment, we are not responsible and we will do the exchange or refund<\/strong> at no additional cost.<\/p>\n

    The shipping costs for return are paid by the customer, except in cases of error or damage attributable to the store.<\/p>\n

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    Refunds<\/span><\/h2>\n

    Once we have received and checked the product are returned, the refund will be made using the same method of payment<\/strong>in a period of approximately 5 to 10 working days<\/strong>depending on your bank or payment platform.<\/p>\n

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    Contact<\/span><\/h2>\n

    For any further questions about shipping, refunds, or order tracking, you can contact us through our official channels of attention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Env\u00edos Realizamos env\u00edos a toda la Rep\u00fablica Mexicana.Una vez confirmado tu pago, tu pedido se procesa y despacha en un plazo de 1 a 3 d\u00edas h\u00e1biles. Los tiempos de entrega pueden variar seg\u00fan tu ubicaci\u00f3n y la paqueter\u00eda seleccionada, con un estimado de 2 a 7 d\u00edas h\u00e1biles posteriores al env\u00edo. Al momento de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-479","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/pages\/479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/comments?post=479"}],"version-history":[{"count":11,"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/pages\/479\/revisions"}],"predecessor-version":[{"id":7265,"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/pages\/479\/revisions\/7265"}],"wp:attachment":[{"href":"https:\/\/hongomex.com.mx\/en\/wp-json\/wp\/v2\/media?parent=479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}